Teleperformance connects the biggest and most respected brands on the planet with their customers. We are a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. Teleperformance is an expert team of highly skilled and deeply knowledgeable individuals who use a wide range of omnichannel solutions, technology and the highest security standards.
We are now hiring outgoing, motivated call center agents to assist customers for a variety of programs. Excellent paid training is provided!
We are excited to offer great career growth opportunities to our team members. Teleperformance Jamaica offers many exciting career paths for our call center agents to grow their careers and offers in house leadership and advanced trainings. Agents can move into roles like quality analysts, team leads, training, recruiting, admin, or management in as little as six months!
We love to work hard and play hard! Team members enjoy our wide variety of staff parties, sports events, talent shows, contests and much more!
Successful candidates typically:
Are flexible to work a variety of schedules including evening and weekend shifts
Must be 18 years of age or older
Possess a valid Jamaican ID, NIS and TRN
Have excellent verbal communication skills
Have the ability to problem solve
Have a strong desire to achieve goals
Possess basic computer knowledge/skills- including the ability to type 20 WPM- please see our typing tutorial on our Facebook page- Teleperformance Jamaica-as a handy tool to assist you with your typing skills
Have the ability and openness to work with a diverse customer base
Be able to work well in team settings
We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.
Competitive hourly pay plus incentives
Free lunches & snacks while in classroom training
Free shuttle bus
Health benefits, Paid time off
Nurse, Doctor & Counselor on site
Teleperformance is located in Montego Bay at 1 Mangrove Way in the Freezone.
CXC in Maths and English